Facilities / Membership Terms & Conditions

See below for Membership Terms & Conditions

Membership Terms & Conditions

Membership Terms & Conditions Features

Membership Terms & Conditions


If you fail to make complete payment at any given time you will be notified and given 14 days to remedy the outstanding payment.

If you have not remedied the situation within 14 days we will inform you in writing of the action we will take and you will be

suspended from using the Centre until outstanding monies are paid in full.



  1. You agree that we may use your personal information for internal marketing purposes. We may use your personal

    information to develop marketing lists and other programs. We may include your name and contact details on

    marketing lists and offer you goods and services by mail, telephone, facsimile, email or SMS.

  2. If you do not agree to this Privacy Disclaimer, please tick this box. o



  1. This agreement is legally binding whether my use of the facility and its services is determined and paid on a yearly, monthly,

    weekly or individual basis.

  2. The membership must remain current in order to avoid paying the joining fee again.

  3. I declare that I am physically and medically fit and capable to engage in exercise and fitness programs at the Centre. I

    have and will inform instructors of any condition or risk that may have an affect on my ability to participate in any exercise or

    fitness program prior to commencement.

  4. I am 18 years of age or older at the time of signing. If not my parent/adult guardian will sign also.






(a) All members must swipe or present their card at reception


every time they attend the Centre.


(b) Members to advise any changes of contact details.


(c) The facilities are available to the general public and not


exclusively for members.






(a) We will refuse entry, or request any person to leave the


premises if the person


(i) is abusive or uses offensive language or whose


behaviour is threatening or


(ii) is under the influence of drugs or alcohol


(b) No smoking permitted in the centre.


(c) No chewing gum permitted in the centre.


To ensure the Centre is able to provide a high level of service in a safe, healthy and pleasant environment for all, we ask our


members to comply with these conditions.








(b) Weights MUST be returned to their correct place after use.


(c) Correct training attire and runners to be worn in gym – no


jeans, work clothes, boots, sandals, thongs, or clothing that is


likely to cause offence to others.


(d) No person under the age of 16 is allowed in the gym unless


accompanied by a guardian or qualified instructor.


(e) No food allowed in the gym or group exercise classes.


(f) No entry to a group exercise class 5 minutes after it starts.




4. WET AREAS (where applicable)


(a) No diving is permitted.


(b) No creams, oils or soaps allowed in the pool or spa.


(c) Shower before entering pool, spa and sauna to ensure the


highest possible standard of hygiene.


(d) Correct swim attire only, no other clothing allowed in pool or spa.


(e) No black runners in pool area.


(f) Children are not allowed in spa or pool without parent


(g) Parents to watch all swim lessons from designated area only.


(h) Dedicated areas of the pool are closed to members whilst


Swim School lessons are being conducted. Times vary, are


posted and are updated regularly at the entry.




5. LOCKERS (where provided)


(a) All items stored in the lockers are at your risk and we do not


accept responsibility for items lost, damaged or stolen


(b) Bags are not permitted in the club except to be placed in


lockers provided.


(c) Lockers are available for use only whilst utilising the centre.






30 days’ notice period to cancel outside minimum term for all memberships.


(1) Cooling Off Period:


(a) The cooling off period commences at the close of business on the date of signing.


(b) The cooling off period is 7 days.


(c) New members have the right to cancel their membership within the cooling off period if they are not completely satisfied with the services and programs.


(d) All monies will be refunded on a pro rata basis with the


exception of administration charges for services already delivered.


(e) All cancellations must be in writing to the Manager.


(2)Permanent Disability:


(a) Upon providing written advice of a permanent disability or


serious illness, along with a letter from a medical practitioner


detailing the disability or illness, the Centre may agree to cancel the membership for an Administration Fee of up to 10% of the Membership Fee.


(b) All monies will be refunded with the exception of charges for services already delivered.






(a) Transfer of membership will only be permitted from a member to a non member and will incur a Transfer Fee of $55.


(b) Transfers between centres will be by agreement of the


Manager of the Centre to which the member wishes to transfer to.






If a Membership Card is lost or destroyed and requires


replacement a Replacement Card Fee of $5.00 will be apply.






Some services require an additional fee and these include:


personal training, childcare and swimming lessons








Any member who wilfully or through their negligence damages the Centre or its property will pay for the damage. Members are responsible for damages caused by their guests and children.






The Centre may from time to time as reasonably necessary:


(a) close off any part of the premises or isolate any piece of


equipment for maintenance or safety reasons;


(b) change the hours of opening and closing or alter class


timetables in accordance with demand; or


(c) vary Centre rules.


Where this occurs the Centre will provide reasonable notice on the Centres notice boards or at reception.








To the extent permitted by law, the Centre excludes any liability to the Customer in contract, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Customer and/or any other person, or for any costs, charges or expenses incurred by the Customer, arising from or in connection with this Membership Agreement and/or the services/products provided by the Centre, and/or any act or omission of the Centre.




Warning under the Fair Trading Act 1999


(a) If you participate in these activities your rights to sue the


supplier under the Fair Trading Act 1999 if you are killed or injured because the activities were not supplied with due care and skill or were not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in or on this notice/appointment.




NOTE: The change to your rights, as set out in or on this notice, does not apply if your death or injury is due to gross


negligence on the supplier’s part. “Gross negligence” is defined in the Fair Trading (Recreational Services) Regulations 2004.


(b)Under the provisions of the Fair Trading Act 1999 several


conditions are implied into contracts for the supply of certain


goods and services. These conditions mean that the supplier


named on this form is required to ensure that the recreational


services it supplies to you are-


*rendered with due care and skill; and


*as fit for the purpose for which they are commonly bought


as it is reasonable to expect in the circumstances; and


*reasonably fit for any particular purpose or might


reasonably be expected to achieve any result you have


made known to the supplier.


Under section 32N of the Fair Trading Act 1999, the supplier is entitled to ask you to agree that these conditions do not


apply to you. If you sign this form, you will be agreeing that your rights to sue the supplier under the Fair Trading Act 1999 if you are killed or injured because the services were not rendered with due care and skill or they were not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in this form.




NOTE: The change to your rights, as set out in this form, does


not apply if your death or injury is due to gross negligence on the supplier’s part. “Gross negligence” is defined in the Fair Trading (Recreational Services) Regulations 2004.






In the event any part of this agreement being or becoming void or unenforceable then that part shall be severed from this Agreement with the intention that the balance of this Agreement shall remain in full force and effect, unaffected by the severance.






Suspension may be possible under the terms of this Agreement. You may suspend for a minimum of 2 weeks at a time so long as the total time suspended within the minimum term does not exceed 6 weeks. In order to suspend you must contact the Centre manager in writing with reasonable notice (at least 3 days) prior to the date of suspension. There is a charge of $4.00 or $6.00 per week dependant on the type of membership while the Agreement is suspended. Any time spent on suspension will be added onto the minimum term of the Agreement so that the amount payable shall still be payable regardless of any suspension or suspension charges made.






Any breach of these terms and conditions will result in a


warning and any further breach will result in a second warning and your membership may be suspended or terminated.